Common Outlook Web (OWA) E-mail Access Questions

Checking campus mail via OWA is simple. Just follow these steps:

• Open a Web browser (Either Netscape or Internet Explorer).
• Type Triton.ripon.edu/Exchange in the location window.
• In the Log On box, type your username. Press ENTER or click the term Click here below the Log On box.
• In the User Name box, type your username.
• Press TAB to move to the Password box, and type your password (passwords are case sensitive). Click OK.

Why am I receiving messages from the System Administrator stating: "Your mailbox is over its size limit"?

As the message states, you will receive a warning when your mailbox reaches 15000 KB. To make more space available, delete any items you no longer are using or move them to your personal folder file (.pst). Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit. You must empty the Deleted Items folder after deleting items or the space will not be freed.

Why can't I send or reply to messages?

If you're not able to send or reply via OWA, your mailbox has exceeded the size of 30000 KB. In order to restore sending ability, you will need to clean your mailbox out. To make more space available, delete any items you no longer are using or move them to your personal folder file (.pst). Items in all of your mailbox folders including the Deleted Items and Sent Items folders count against your size limit. You must empty the Deleted Items folder after deleting items or the space will not be freed.

Why can't I open messages in my Inbox?

Generally when students receive this message, it means that they have a pop-up blocker or firewall installed on the machine. After the additional software is removed, you will be able to access your messages.